TERMS OF SERVICE

Last Updated: October 20, 2026

1. Overview

Welcome to Savera Lighting. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Savera Lighting. We operate this online store and website, including all related information, content, products, and services, to provide customers with a convenient shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services online.

By visiting our website, browsing our products, or purchasing from us, you agree to these Terms of Service and any additional policies referenced on this page. If you do not agree to these terms, please do not use our website or services.

2. Business Information

• Business Name: Savera Lighting

• GSTIN: 27BNWPP9331D1ZG

• Director: Mr. Dharmendra Paswan

• Business Address: Shop No. 2, Survey No. 272, Sai Nagar, Sathevasti, Lohagaon, Pune, Maharashtra – 411047, India

• Phone: +91 84848 97510

• Business Category: LED Lighting Products and Solar LED Street Lights

3. Eligibility and Use of Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you make a purchase on behalf of another person or business, you confirm that you are authorized to do so.

You agree not to use our website for unlawful purposes, attempt unauthorized access, interfere with website security, or misuse our services.

4. Products and Product Information

We make reasonable efforts to display our products, images, descriptions, specifications, prices, and availability accurately. However:

• Product images may differ slightly from the actual product due to lighting, photography, or screen settings.

• Specifications, including wattage, voltage, battery capacity, brightness, color temperature, and IP rating, should be checked against the product listing and confirmed with us where necessary.

• Product availability may change without prior notice.

• We reserve the right to correct listing errors and update product information.

Please contact us before purchasing if you require clarification about technical specifications or product suitability.

5. Pricing and Payments

All prices and applicable taxes will be displayed or communicated during the purchasing process, as appropriate.

We reserve the right to update prices, promotional offers, and product availability, subject to applicable law. The price applicable to an order will be the price confirmed at the time of purchase.

Payments may be processed through third-party payment providers. Your payment may also be subject to the terms and conditions of the relevant payment provider.

An order is not necessarily accepted merely because payment has been initiated. We may need to verify payment, product availability, and order information before confirming fulfillment.

6. Orders and Order Cancellation

We reserve the right to refuse, cancel, or limit an order where permitted by law, including in cases of suspected fraud, incorrect pricing, inaccurate product information, or stock unavailability.

If we cancel an order after payment has been received, any eligible refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.

Please contact us as soon as possible if you need to request a cancellation. Cancellation may not be possible after an order has been dispatched.

7. Shipping and Delivery

We aim to process and dispatch orders within the timelines communicated at checkout or during order confirmation.

Delivery estimates are indicative and may be affected by courier operations, weather, location, holidays, or circumstances beyond our reasonable control.

Customers should provide accurate shipping details and a reachable phone number. Additional charges, if applicable, will be communicated during checkout or order confirmation.

Please refer to our Shipping Policy for more details.

8. Returns, Replacements, and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund and Cancellation Policy.

Customers should review the applicable conditions before placing an order. If a product arrives damaged, defective, incorrect, or incomplete, please contact us promptly with the order details and supporting photographs where appropriate.

Nothing in these terms is intended to limit any consumer rights that cannot legally be excluded under applicable Indian law.

9. Warranty and Product Use

Warranty coverage, duration, and conditions will be as stated in the relevant product listing, warranty documentation, or written confirmation provided with the product.

Warranty claims may require proof of purchase and an assessment of the product. Damage caused by improper installation, unauthorized modification, misuse, accidents, or circumstances excluded by the applicable warranty terms may not be covered.

Customers should follow the product's installation, electrical safety, and maintenance instructions. Where professional installation is required, it should be performed by a suitably qualified person.

10. Intellectual Property

Unless otherwise stated, website content, product descriptions, graphics, logos, photographs, branding, and other materials are owned by or licensed to their respective rights holders.

You may not reproduce, distribute, modify, or commercially use our content without prior authorization, except where permitted by law.

11. Third-Party Services and Links

Our website may use third-party services or link to external websites, including payment, delivery, analytics, and social media services.

We do not control all third-party services and are not responsible for their independent terms, content, or privacy practices. Your use of such services may be subject to their separate terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Savera Lighting will not be responsible for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any non-excludable consumer rights or remedies.

13. Indemnification

To the extent permitted by law, you agree not to misuse our website or services in a manner that causes unlawful harm to Savera Lighting or others. Any indemnification obligation will apply only to the extent permitted by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.

Please review our Privacy Policy before using our services or submitting personal information.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, products, or legal requirements.

The updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

16. Governing Law and Disputes

These Terms of Service are governed by the laws of India, subject to applicable consumer protection laws and other mandatory legal requirements.

Any dispute will be handled by the competent courts or authorities as determined under applicable law. Nothing in this section restricts consumer rights to seek remedies before a legally competent forum.

17. Contact Information

For questions about these Terms of Service, orders, products, warranties, or customer support, please contact:

Savera Lighting

• Director: Mr. Dharmendra Paswan

• Phone: +91 84848 97510

• GSTIN: 27BNWPP9331D1ZG

• Address: Shop No. 2, Survey No. 272, Sai Nagar, Sathevasti, Lohagaon, Pune, Maharashtra – 411047, India

We will make reasonable efforts to respond to customer inquiries promptly.